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New ticket creation

  1. Open github development project
  2. Click new ticket
  3. Choose ticket type (bug report, feature request, simple issue)

Please use bug report or feature request only. Please take a look at the description titles and follow instructions. It will take you couple minutes more to produce good ticket and might save a couple hours of talking, especially if engineer will start working with this ticket in 3-5 months.

If ticket related to another tickets please use Related #XXX, or Blocked by #XXX or Depends on #XXX in the ticket description. This will create nice structure between tickets:

Related link example in Alexs ticket: image

Ticket #2264 automatically sees those cross links image

Labels

NameDesciprtion
Tech EnhancementsIf ticket purely connected with technical improvement, refactoring
BugsBugs, if something does not working properly
EndUser EnhancementsUser faced improvements
Low-level Bugs & improvementsBug or improvements which does not bring any big value for users of for engineers
EndUser EnhancementsUser faced improvements
SEO, MarketingSEO related tasks
MarketingMarketing related tasks
IRIR = Investor relations, anything related to IR team requests
Security & complianceTechnical security or legal compliance related issues
Stabilityplatform stability related tasks
EpicBig feature or business request
DraftTicket still in progress
Change RequestSmall changes, minor changes

Project

To set up correct project and correct sprint you need to take a few steps.

  • Before you create a ticket go to project go to organization and choose development in image
  • once you saved the ticket, click on the array image near development project and choose current sprint image

Milestone

Choose milestone based on your task